iTunesThe black-and-white video OPENS with a voice recording of Gomez, 22, talking about being wronged by a man, presumably her on-and-off boyfriend Justin Bieber, 20. Fighting back tears and revealing little details, she says, "When I was on stage and I was THINKING of...I felt like I know...I know him, though, and I know his heart and I know what he wouldn't do to hurt me. But I didn't realize that feeling so confident and feeling so great about myself and then [to have] it just be completely shattered by one thing, by something so stupid. But then you make me feel crazy, you make me feel like it's my fault. I was in pain."